Monthly Archives: April 2018

What Is The Best Hotel Strategy To Increase Occupancy and Revenue

What is the best hotel strategy to increase occupancy and revenue? How can we differentiate ourselves to compete with other big hotel competitors?

When I opened my first Boutique Hotel I did not have any prior experience in the hotel industry. The only experience I had with hotels came from being a guest in hotels myself. I did not study hospitality management neither. So what did I do to get rolling? I contacted a consultant and asked him for help. The consultant wanted to charge more than $10K for only three months, and so I decided to do all the marketing by myself.

Here is how I started:

I contacted the Online Travel Agencies – HRS, Booking and Expedia. I put all the information about my hotel together: pictures, facilities, amenities, the hotel’s location, public transportation, distances to specific attractions from the hotel, normal prices and trade fares prices. I completed each mandatory OTA training and finalized the contracts. As soon as my hotel was available on the OTAs I immediately received reservations. That was pretty amazing. Therefore, I want to emphasize to hoteliers / apartment owners, that it is necessary to be bookable on the main OTAs on the net. I must admit that without being on these mentioned OTAs my team and I would not have served as many guests as we have in the last years. As soon as you get in touch with your guests, it depends on you if you can gain them as regular guests or not. That has to do with providing the best service you can imagine. Your goal should be to make guests remember you for your service, quality, kindness, home-feeling, uniqueness and attentiveness. Make sure that your guests leave your accommodations satisfied. In addition, I am using a self-made “Guest Come Back Card” as a Honors / Point program. At Check-Out, I am providing guests a GCBC. If a guest has visited us ten different times, they receive some discount on their next stay. The “GCBC” is a cost-effective alternative to an expensive “Point-Program.” This GCBC is just an example; you can provide one free night as a gift as well. At Check-Out, we ask guests, most of the time, if an additional reservation is needed. This strategy leads to many repeating reservations. While you are asking this question, it is a good method to mention the advantages of booking at the very moment. (lower price than on OTAs, rooms availability, room-choice, etc.) If you notice that some of your regular guests are not coming back, then call them and ask them why. It is crucial that you find out what happened; so that you can immediately eliminate any issues. Tell them that you want to offer them the best service they can find in your town and that you are eager to make a change for good. Do not beg them to come back, but show them that you care and that you would love to see them again. Another strategy we like to use, is to contact companies that are close by. Many companies close to us have regular seminars or events. Sometimes, some companies are just not aware that a hotel is near them. Due to that fact, you need to get these companies’ attention. One common answer that you usually find to the question of this post is: Apply to more OTAs and your occupancy will increase automatically. Well, I do not agree with this answer. A couple of months ago, I applied to an additional OTA and after a few days my hotel has been available on the platform. Over some months I received 8 to 10 bookings via this channel. Therefore, adding new OTAs to your existing OTAs is not always the solution to more reservations. Of course, being on various OTA platforms has advantages, and it definitely increases your visibility. Having high visibility is key to your success. Nevertheless, have in mind that being on many OTAs means that you need to invest more time to maintain your extranets.

Having a channel manager is another way to boost your occupancy. In the first week my hotel opened I did not have a channel manager in place. That was stressful. I had to manually block rooms on various OTAs, because as soon as I received a reservation, let’s say from HRS; then, Booking. com and Expedia did not know about it; and so I had to log into the extranet of these two OTAs and block the room. As you can imagine, that is a lot of work and you have to be fast as well. If you do not block the rooms right away, you may have an overbooking after a period of time. I recommend each single person who is available on various OTAs to use a channel manager. Using the right channel manager eliminates a lot of stress. I can absolutely guarantee you that!

Attention: Do not drastically decrease your room prices; imagining that you will receive hundreds of reservations and always be fully booked from one day to another. First of all, if you love your accommodation and you want your guests to respect your facilities and take care of them as well, then be careful how low you set your prices. In my experience, the more I lowered my prices the stranger my guests were. When I offered low prices for two weeks, I had six very strange guests in my hotel. They were so weird to all other guests, that I had to take them aside and explain to them our house rules. Now I know what my rooms are worth and I will not sell them under that amount anymore. You do not need to offer low prices to increase your revenue. Besides, many guests will associate the price per room with the quality of the accommodation. That is another fact that you should have in the back of your mind.

Now let’s increase revenue.

The original question of this post was: What is the best strategy to increase revenue?

To answer this question, you first of all need to know what you’re selling. Therefore, if you are planning to increase your revenue, start making a list of all items that you are selling in and around your accommodation. For instance, I am selling: a room per night, mini-bar items, the option to check-in early and check-out late, extra beds, and a shuttle-service (sometimes). I could sell breakfast, Wi-Fi and parking (but they are included in the price).

As soon as you have your list handy, go to the next step: analyze each item and ask yourself “What do I have to do to increase the price or sell more of this item?” When I look at my item “room” and the number of sales in a week, I am actually satisfied and confident that slowly but surely I will gain more and more regular guests. Whereas, the price of this item still has adequate room for improvement. Nevertheless, if I increase my room-prices by 10€-15€, my regular guests will ask me why I did that. I may even lose some of my regular guests. I do not want to take that risk and so I ask myself what I have to do to increase the price of my room and make my guests appreciate change in price. Well, to increase the price of this item, I need to increase its value. Thus, I am going to put a pair of flip-flops, a bathrobe, a bedspread and a smartphone cleaning pad in their room. Now my regular guests will comprehend my price increase and even enjoy the upgrade.

Next, I look at my mini-bar. I sell 14 mini-bar items. Every day I need to refill a couple of mini-bars due to the moderate prices and selection of things that I offer my guests. The mini-bar can be seen as a cash-cow. Here you can do lot of try and error. In fact, I suggest to offer a new item every 6 months.

The next items on my list are early Check-In, late Check-Out and shuttle service. At the moment, I do not advertise these items anywhere, but when a guest is asking for them I try to make them available-and charge for it. I cannot guarantee that these items are always available; that is why I do not mention them everywhere. If you can guarantee some of these items to your guests, then market them on your website and on your booking button. In regard to a Corporate-Hotel, there is always a need for early Check-Ins!

An extra-bed is a nice item to sell as well. You always should have an extra-bed to spare. This item is a no-brainer.

I am using my free parking lot, free Wi-Fi and included breakfast as magnets to attract new guests. It is very difficult to get a parking space in the city free of charge. By offering my parking lot as a value added to my rooms, my hotel becomes more attractive to potential guests. In my opinion, Wi-Fi should always be free of charge. Nowadays, it just belongs to the ordinary service. Offering free Wi-Fi increases your attractiveness as well.

If you are offering a fabulous breakfast in which guests can find everything that they are looking for, then you should charge for it. Charging for breakfast increases revenue. It is not unusual to charge €10-20 for a culinary delight breakfast.

Unfortunately, I do not have enough space to set up many different showcases; otherwise, I would fill these showcases with leather wallets, belts, umbrellas, adapters for electric devices, souvenirs, gift-cards and self-branded sweets. I have been asked for these items a couple of times and so I know there is a need for them. If you have enough space, you should think about setting up at least one showcase to gain some experience.

Selling bundled products is another way to increase revenue. People love to hear about special deals and discounted items. If you combine different items together, put an attractive price tag on them and create scarcity through number of items available or time sensitivity (available until), you will make more sales. Look at all the items on your list and start combining them. I am sure your will come up with some interesting offers.

The last question of the posts title is: How can we differentiate ourselves to compete with other big hotel competitors?

Most of my big hotel competitors / chains have more rooms than I do. Thus, they probably earn more and have more money available to spend on facilities, new gadgets and fancy design. They can impress their guests with: useful tools in the rooms, a huge lobby, a pompous reception, a gorgeous breakfast / dinner room, a beautiful panorama view, a precious garden, a terrace balcony and so much more, that we as a boutique hotel dream of doing. However, we have advantages as well. Due to the fact that we do not serve hundreds of guests at once, we have the ability to be more personal with our guests. In our hotel, we are always trying to remember each of our guests’ names. Early in the morning we greet them with their name. We ask how they slept and if everything was fine. At breakfast we make sure that they have what they need. For example, if guests stay a couple of days in our hotel and they tell us after their first breakfast that they would love to have a special item, we try our best to make it available for the following days. Most of the time we are building guest-relationships. We start with small-talk, and sooner or later we have long lasting conversations going on. We are talking about everything: sports, politics, cars, restaurants, popular vacation destinations and so on. It is fun and by doing this we really get to know our guests. We give them the feeling of being at home and that we are there for them if they need someone to talk to. Actually, we are trying to give guests the feeling of being a part of our big family.

I believe that the biggest opportunity we have to score against the big hotel players is through our personality. Taking time off daily tasks to sit down with guests and drink a coffee is impressive and unique. Guests will remember that and even tell their family, friends and colleagues that they know the owner of the hotel personally. Your guests will be proud of the fact that they spent time with the owner and talked about various topics. Your guests will immediately realize that you care about them and that each guest is unique to you.

Best Hotel Deals

Best Hotel Deals – Saving money on vacation

How to find the best hotel deals

From booking airline tickets to trying to find the best gas deals, there’s so much to think about when traveling. Hotel reservations are often overlooked, thus causing people to pay higher prices than necessary. Here are a few tips to help you find the best hotel deals.

Compare and compare

There are so many travel sites out there; it’s difficult to know where to start. One common misconception is that all these sites have the same deals; it’s not true. One site can have drastically different prices than another. From and Priceline to Orbitz and Travelocity, there are tons of sites out there to research through to find the best hotel deals. Sound too daunting? Try using sites like or These sites filter through all the above mentioned sites and more to find customers cheap hotel deals out there.

Visit hotel home pages for cheap hotels

Although it may sound obvious, travelers often forget to check hotel Web sites for deals. No matter which online booking service you use, check the hotel’s Web site first to see if they offer any deals or discounts. These hotel deals won’t be found on sites like Travelocity or Orbitz.

Check out package deals

Look into package deals with your hotel reservations and/or car rentals. Combined, it is possible to save hundreds of dollars when purchasing package deals. However, before you do purchase a package deal, check on your own to see what the prices would be to purchase each separately.’s Hotel matcher

TravelPost’s hotel matching tool is another easy and great way to find cheap hotels that offers everything you need, but also match your budget. The tool lets you find hotels within a specific price range, hotel type, hotel brand and city. Plus, each hotel that comes up is coupled with relevant and unbiased hotel reviews. Here are a few sample searches:

Los Angeles hotels

Leisure travelers, ages 31-45 looking for $100-200 rooms in L.A. will find 21 matches, including the top-rated Luxe Summit Hotel Bel Air and the Loews Beverly Hills Hotel

Atlanta hotels

Travelers under 30 who are heading to Atlanta for fun and leisure and want to spend less than $100 will find the Country Inn and Suites by Carlson and the Crowne Plaza Powers Ferry getting high ratings from TravelPosters within their age and budget range.

To make your own hotel matches, visit’s hotel reviews page, choose the state you wish to visit, and then choose your preferred city. A green box with 7 personalization options appears at the top of every city page. Make your selections, and you’re good to go. Want to try it out now? Click one of the cities listed above to get started.

There’s no reason you should have to stay in a low-budget hotel just because your budget is low. Simply knowing where to look online for cheap hotel deals can help you get a far nicer hotel than you thought your budget allowed. Just follow TravelPost’s tips and you’ll be in a four-star luxury hotel at a two-star price.

The Best Hotel Deals in Paris

Paris, along with being the capital of France is also famous as one of the most romantic cities of the world having the Eiffel Tower, the epitome of love and hotels de Paris. Paris is also the fashion hub of the world and every year it attracts millions of tourists and travelers from across the world because of its monuments, best hotels in Paris, historic centers and museums. Undoubtedly with the regular flow of tourists and travelers the Paris hotels strive constantly in order to provide the most lucrative and the best Paris hotels deals to their customers.

Paris has some of the best Europe luxury hotels with each having its own style and charisma. Luxury hotels in Paris provide the best accommodation, ultimate delicious cuisine, world class service and adventurous recreational events. Thus it becomes very important to check for the best Paris hotel deals before planning the trip. As part of the Paris package, these deals include airport shuttles, sightseeing options and travel options. Another option is to read guide reviews to select for the best luxury hotels Paris France.

Before selecting the best Paris luxury hotels, there are a few things which must be kept in mind. For instance, you must choose the right time of the year to visit Paris as it would directly impact on your accommodation and travel cost. The travel and accommodation costs are at a peak during the spring season as most of the tourists visit Paris during that time. Thus if an incredible yet affordable Holiday Paris is what you are looking for then you must choose best hotels in Paris any time of the year besides the spring season.

Winter season, with the exception of Christmas, the months of July and August are certainly the best months to Holiday in Paris. These months being the off season, can help you get the best Paris hotel deals. It is also important to do a little study on the various hotels so that you can easily get good promotional deals and good bargain with the best hotels in Paris. For this purpose, you must check out the websites of all the hotels that are in your list of best Paris hotels.

Visiting the website can help you a lot in many ways; like it can help you get the reviews of various guests who have stayed in the hotels de Paris thus assisting you in choosing the best Paris hotels. You must also make sure that your accommodation charges cover for the breakfast and that the breakfast is good enough lest you should be spending extra for the breakfast and not eating it too.

While selecting one of the best Europe luxury hotels, also make sure that you check for its location. Usually the hotels which are near to any monuments or landmarks are very expensive. It is under your scrutiny to decide whether you want a view of these monuments or not from your Paris Luxury hotel balcony. Thus, you should opt for other luxury hotels Paris France which are not nearer to these monuments for getting the best Paris hotels deals. Pack your bags and go for your dream vacation. Have a memorable stay in the city of lights, Paris.

The Best Hotels in Dehradun

Dehradun is the capital of Uttaranchal and one of the prime tourist attractions of north India. The city is strategically nestled in the foothills of the majestic Himalayas. The Tapkeshwar Shiv Temple, Malsi Deer Park and Robber’s Cave are some of the interesting attractions in Dehradun.

There are also best hotels located in Dehradun like the Hotel Madhuban, Hotel Pacific and Hotel MJ Residency. These hotels are enjoying ideal locations, excellent services and amenities, comfortable accommodations along side of amazing dining experiences.

Hotel Madhuban is located in 97, Rajpur Road. This hotel lies in 10 acres of beautifully maintained lush green lawns and gardens. Close to the hotel are major transit points: airport is 26 kilometers, railway station is 3 kilometers and the bus station is 2kilometers from the hotel.

It has 60 rooms all generously sized, aesthetically designed and tastefully furnished & equipped of modern amenities. These are categorized into Standard Rooms, Club Class and Suites.

All these rooms feature the following amenities: centralized cooling/heating, double or twin bed, color TV, telephone, Wi-fi Internet access, dressing table, setting chairs with center table, mini bar, refrigerator and attached toilet/bathrooms with tubs accessories. The Club Class Room has additional facilities such as sofa, tea/coffee maker and luggage pack. The Suites has two rooms both elegantly designed and decorated.

There are also cottages that provide very pleasurable stay because they are spacious, beautifully decorated with ethnic interiors and hosted of modern facilities as well. These cottages are consisted of bedroom, living room, space for office and kitchen with kitchenware.

The hotel boasts of five conference halls that can host large conferences, seminars and product launches. The amenities would include: desk top publishing, Internet & E-Mail, facsimile, electrostatic, projectors, STD/ISD, P.A. system, photographer and secretarial service.

The charismatic dine-in experiences at the hotel are best offered in two restaurants. The Vatika Restaurant serves Indian, Mughlai, Chinese and Continental food along with relaxing live entertainment. The Angithi Restaurant situated on the green lush lawns of the hotel serves sumptuous Barbecue amidst a live sweet music in a captivating ambience.

The hotel is also home to Bakery & Pastry shops. These shops offer eclairs, tarts, cookies, pineapple, chocolates & a lot more pastries with minimum amount of calories. Apart from these food outlets of the hotel, the hotel has in house coffee shop that serves irresistible fresh aromatic coffees and gourmet sandwiches in a soft tone and peaceful atmosphere.

Going around the area for relaxation, fitness, and sight seeing activities, one could find ayurvedic health spa, jogger’s track, private golf club and travel desk assistance. The further services of the hotel are: laundry, doctor on call, car parking and acceptance of credit cards.

The Hotel Pacific is centrally located in the city. It is at an approximate distance of 20 kilometers and 2 kilometers from the airport and the railway station respectively. The famous Clock Tower of Dehradun is only one kilometer away.

Hotel Pacific has 74 Double AC Rooms and 2 AC Suites to choose from. All are suitably furnished, well decorated and have ample spaces. The hoard of amenities of the room are the following: cable television, air condition, telephone with direct STD/ISD, Internet Wi-Fi connectivity, attached bath/toilet, hot and cold running water, tea/coffee maker, smoke detector, iron and Ironing Board, electric kettle, free news Paper and 24 hours efficient room service.

The in-house restaurant of Hotel Pacific is a multi cuisine restaurant. It offers their guests mouth watering Indian, Tandoori, and Chinese as well as Continental dishes. This hotel also houses a bar called Pirates Bar. It serves a wide selection of Imported and Indian Liquors.

And the business center of the hotel can host maximum of 400 persons. It is best suited for business travelers because the board rooms are provided with audio-visual equipments, projectors, computer, Internet Wi-Fi facility, fax, and printer and photocopy service and interview services.

Further more, the hotel has two banquet halls namely Pearl I and Pearl II. These halls are perfect for wedding receptions, presentations and birthday celebrations. They can house 60 to 500 persons.

Also, one can have a trip to various places of tourist interest from Hotel Pacific because the efficient travel desk will help organize a tour for you. The additional services of the hotel include: free drivers accommodation, hill view from all Rooms, lush green lawn, out door catering facilities, laundry, adequate parking space, doctor on call, Lifts and 100% Power backup round the clock.

Finally, Hotel MJ Residency is situated in 54 Haridwar Road. This hotel is a government approved Three Star Hotel. The approximate distances of the hotel from the bus stand, railway station and airport are approximately 1, 1.5 and 21 kilometers respectively.

It offers their guests 36 rooms. One would surely be impressed with all the rooms of the hotel because they have pleasantly decorated interiors alongside with wonderful personalized services and comfortable ambiance.

Room classifications are 2 air conditioned deluxe rooms, 4 air conditioned suites and 30 air conditioned double bedded rooms. The rooms have fundamental amenities such as color televisions, comfortable soft beds and telephones with STD and ISD facilities. The deluxe rooms and the suites has additional feature of a refrigerator.

Hotel MJ Residency’s multi cuisine restaurant has beautifully decorated interiors. It offers a wide array of delectable Indian, Chinese and Continental cuisines. It has two halls for business meets, presentations, seminars, product launches and more. The larger hall can house 175 persons and the smaller hall can accommodate 75 people. Some of the facilities of the hall are internet, Xerox and fax.

Before Traveling Use Best Hotel

Whenever people go outside or planning to travel for some days choosing the best hotel deals, compare hotel prices, cheap hotel prices are always a difficult task for the people, and with the large periodical of promotions, deals and programs out there, it can be statesman confusing. Today every exclusive hotel jazz there websites overflowing of tormenting photos and smooth promotional simulate that sort you believe you’ll be bathed in luxuriousness as shortly as you rank organ into the beg which doesn’t ameliorate at all.

Whether you are move for sector or for leisure the basic support that you know to take is to book a hotel. With hundreds and thousands of hotels in all starring cities of the experience, it becomes a hard chore for a mortal to intelligently make a best hotel rates that is in the nearness of the city expanse that he or she is visiting, has usurp facilities, and is also within the budget.

To relieve this pain, a lot of movement websites with restaurant doubt systems score popped-up for every nook and plight of the domain, but the job remains intact – which website to tour. There are over thousands of hotel price comparison websites for apiece port or geographical extent. For occurrence, if you are perception for fitting in Town, the freshman art effect you would do is writing – “Town accommodation” in your choice explore engine – the finish would modify over 3.5 million matches. Presently you give get enmeshed in millions of sites, substance distinct prices for thousands of hotels in Paris – each claiming to be the best hotel rates.

The superfine melody is that this website brings the results from over 30 popular online hotel incertitude systems to gift the physiologist of all worlds. It shows a equivalence of cheap hotel prices offered on apiece hotel uncertainty grouping of which that hotel is a endeavor of. Once you click on the hotel, you gift see the rates offered by different sites. Divided from the best hotel rates you can also see terminated hotel details, pictures of rooms and the facilities, reviews by other members, and the map to the hotel – all at one set.

Formerly you superior the hotel measure, from among the various prices offered by threefold engagement systems, and emits “superior”, the website takes you to the booking page of the respective hotel reservation system.

What is the Best Hotel in Las Vegas

If you planning a vacation or have planned one already, it is a must that you need to check out the list of hotels. And if the place you have chosen is Las Vegas, it is required of you to know the important factors that play a major role while getting a hotel room in affluent areas of Vegas. The choice can be based on a thorough research or more precisely we say it is based on the amenities like rooms, costs and facilities provided. However, the best hotels can be found on the Las Vegas strip and this famed sin city counts a large number of luxurious hotels that are considered to be the best in the world at present times.

Size matters

Being one of the top hotels in Vegas, The Wynn is also big in size and area covered. It is also a recent addition to the Strip’s count of luxury hotels. The Wynn is the tallest building in the Las Vegas strip and is filled with all types of luxury that you could look for anywhere else. With some of its faculties like indoor luxury car dealership, million-gallon water theatre and celeb-packed nightclubs amounts to a thumbs-up from the critics. To add to its faculties, the hotel origins a high end dining and upscale boutique shopping that includes fashion favorites like Chanel and Manolo Blahnik.

Value for money

For those on a budget spree, especially families with the children, the best hotel available for in Las Vegas is the Circus. Shaped like a circus tent, the hotel features an indoor amusement park with a roller coaster ride, daily live circus shows and an arcade. This hotel features a variety of entertaining options for kids and casino for the adults. So it has got everything to cater to different wants. Elsewhere hotel New York is also in the list of some hotels with size and exceptional features but Circus is popular because of its circus-like atmosphere, low room rates and better family accommodations.

Featuring the best

No doubts that the ‘wedding capital’ of the world is always ready to accommodate those who need to get newly married or are on a honeymoon or something of that sort. It is also heaven for the lovers. For an exotic and unmatched romantic experience in Las Vegas, The Bellagio is the best place for a must visit. The scenic beauty of its lush gardens with floral arrangements and walls to its lakefront water show, the Bellagio features most romantic amenities than any other hotel in the strip. Even you can’t deny the fact that critics ranked it the best hotel in Las Vegas in the year 2007.


If one tends to be a party freak, The Palms Hotel and Casinos in the Vegas are the best places for a hangout. Its chic bars and clubs are the main centre of attractions. The Palms is so popular that it can be estimated from this that in 2007, MTV hosted their Video Music Awards there. It is considered as one of the main draws on the strip.

All in one holidaying

For families and couples who consider the pools as their foremost priority, Mandalay Bay Hotel is the one to opt out. Mandalay Bay has a setup just like a Beach and consists of a water park with a wave pool, lazy river, a makeshift beach and flashy pools. It also has an indoor shark reef aquarium too. While the majority of hotels lack this theme, Mandalay’s Beach is unique as a result of this feature. The hotel also features a Russian restaurant named as Red Square, which is considered to be the best Russian restaurant on the strip.

Tips for beginners

If you are a first-timer in the cities then there are certain steps that need to be followed so that you can enjoy every bit of the city when you are there. It can be a fun place in terms of entertainment and you can even at the wee hours of the morning can see people like you thronging the streets or are returning from bars and pubs. So there are many like minded people especially the party animals like you if you are one already. Having said that, we must also mentioned that every thing comes with a cost. So it is advised to have a check on your pocket as well as your expenses regularly. This is will help you in calculating your expense with respect to the number of days you are going to stay in Las Vegas and prevents you from running out of cash or landing in some kind of trouble.

– Try not to gamble or get involved in betting and gaming. This would be like making a mockery of the city per its reputation that it has built in gambling and gaming. But remember that if the odds are against you on the particular instant, you will end up making a hole in your pocket. Though it is the most tempting of all the activities in Las Vegas, it is duly advised that the more you get involved the worst would be to come out of the obsession. If you are really a gaming freak then it is advised to carry some extra cash so that bury your desires once you loose and never turn towards the table again. It is good because if you lose everything then the fun of being in the city will turn out in vain and you will be embarrassed for this.

– Try to have a sip of your favorite beer or appetizers during the happy hours because at peak times the rates of the drinks are too high. During happy hours you may avail certain discounts and moreover you can relax in a not so noisy session and enjoy some peace.

– Also keep in mind that where are you eating exactly. It must like be walking to any hotel or restaurant without having a look at the menu or the cost of the meal. There are some restaurants on the strip that are too high on the prices but that is again accredited to their reputation. If you are on a budgeted occasion and are trying to save an extra buck here and there then buffet might be a good option. Some of the good restaurants on the strip offer the buffet meals and mind it that they have a high quality food.